SERVICE DEPARTMENT


For Service Support email us at service@buysecuritydirect.com or you may reach us at the numbers listed below, for any problems with any of the equipment that is offered on this site.  

Our Service Department will then assist you in giving you an authorization number to return any defective equipment that is under the one year warranty either for replacement or warranty repair. 
  

          

For equipment that the warranty has expired,  the equipment can be evaluated for repair costs and quoted directly to you.
 

For emergency assistance during office hours, (Monday thru Friday 8am - 5pm Pacific), you may reach our service department at the following:

1-800-445-5166 toll free
    1-425-353-5512

For emergency assistance after hours or holidays, you may reach the following personnel:

Different personnel may be on call at different times, so if you do not reach the first person you call, continue on to the next number until you are able to make contact.

Bill Miller, President,

    Cell: (425) 508-1810
 

Gary Olson, Director of Field Operations

    Cell:  (425) 754-2157